Welcome to the Support CenterIn order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. A valid email address is required to submit a ticket. Submission of any support request is subject to billing based on time required to complete the support request and any materials, software and hardware used in the process thereof.
All tickets opened will be invoiced against your company's retainer. If no retainer is in place, you will be billed hourly with a one hour minimum. By opening a ticket, you are agreeing to these terms.